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3F Embarcadero de Legazpi Port Area, Legazpi City, Albay 4500 Philippines

Reservation Details

Reservation Terms and Conditions

  1. Rates are quoted in Philippine Peso per room per night.
  2. All guests are required to register and present a valid identification card upon check-in.
  3. An additional deposit for incidentals of Php1, 000 per room will be required upon check-in. This will be returned upon check-out if no extra charges are incurred.
  4. Children (12) years old and below stay for free if using existing bedding.
  5. An additional Extra Person fee of Php460 will be applied if additional bedding is required.

Guarantee Policy

  • If reservation is made two (2) days (or less) from expected arrival date, the hotel requires the total amount of the reservation to be settled within 24 hours.
  • If reservation is made at least three (3) days from expected arrival date, the hotel requires 50% of the total amount of the reservation to be settled within 24 hours. Remaining 50% must be settled upon check in.

Cancellation Policies

  • No Show Policy:
    • Guests who do not arrive within twenty-four (24) hours of the expected check-in date and time will be charged the total amount of the reservation
  • Cancellation Policy:
    • Cancellation made two (2) days or less prior to expected arrival date are subject to a cancellation fee equivalent to the total amount of the reservation.
    • Cancellation made three (3) days prior to expected arrival date are subject to a cancellation fee equivalent of 50% of total amount of the reservation
  • Modification Policy:
    • Amendments on check-in and check-out dates are allowed up to four (4) days before expected check-in date and subject to availability.

Property Policies:

  1. Check out time is 12:00noon and check in time is 14:00Hrs.
  2. The Hotel has the right to remove guest’s belongings from the room if guest fails to comply with hotel’s prescribed check-out time if room is already reserved.
  3. There is a “Strictly no smoking policy” inside the guest rooms. A penalty fee of Php1,000 shall be charged to the guest for non-compliance.
  4. The hotel is not responsible for the safety of any valuables left in the guest rooms as governed by the Civil Code of the Philippines.
  5. Bringing of pets is strictly prohibited.
  6. The hotel reserves the right to charge a fee for stained linens, odor, losses or breakages in the room for the duration of the stay.
  7. The hotel reserves the right to institute necessary actions under any of the following cases:
    • Failure to pay upon demand of an outstanding amount.
    • Self-check- out: The hotel is authorized to charge the credit card indicated herein.
    • Guest refuses to conform to the hotel’s rules and policies.